OUR SERVICES TO FAMILIES

Online-Funeral recognizes that due to travel and other constraints that not every one that would like to, is in fact actually able attend the funeral service and visitation at the funeral home. Through the power of the Internet we are providing a service that allows relatives and friends often in distant continents to view the service on stored video and actually see “live“ coverage of the visitation through cameras that are placed in the visitation room of the funeral home. 

Goals of the Family Website

The website that is set-up by the funeral home for the family has a number key goals;

Family member that cannot attend the funeral service or visitation are able to visit the website and obtain a feeling comfort.

The family website enables relatives to send messages that are subsequently stored in the system for the family.

The website helps all to remember the person that was important in our lives. 

Functionality Included in the Website

The comprehensive website for families includes a wide range of Internet based functions including: 1. A stored video of the funeral service at cemetery that can be played at any time immediately after the funeral home uploads it to the family website. 2. Real-time live Internet viewing of the visitation at the funeral home is a powerful feature. The live viewing is made possible by web cameras that are placed in the visitation rooms at the funeral home. The live Internet viewing is only available during the actual hours that the visitation takes place. 3. An Internet photo album is another key function of the website. The family can select to purchase memorial CD-ROMs that contain the video of the funeral ceremony, family photos and messages sent to the website by relatives and friends. Online-Funeral produces the CD-ROMS and ships them to the funeral home. 4. Additional functions includes a condolences message center and a text memorial tribute.

WEBSITE SECURITY

The websites set up for families can be password protected so that only relatives and friends that have the unique password can access a the website. Each unique password enables access only to a specific families website. The password protection feature is optional. If the family selects to password protect the website, then the live cameras that are installed by Online-Funeral in the funeral home visitation rooms, can only be accessed by the family for the time period specified that visitation will take place for a specific family in the specified room.

FREQUENTLY ASKED QUESTIONS 

Q: How secure are the password protected family websites?
A: We encrypt all the login names and passwords. Our advanced computer facility is in a secure location. 

Q: How is the website maintained? 
A: Online-Funeral provides a simple and easy to use interface that enables the funeral homes to create and maintain websites for families. There is no need to contact Online-Funeral develop or update the family websites, but our customer service team is always available to help when the need arises.

Q: What is the cost for families to have a website? 
A: The funeral home sets the price.

Q: What if the funeral home already has a website.
A: The funeral home website can seamlessly interface to the site hosted by Online-Funeral

Q: How long does each family website remain operational.
A: The family website remains operational for a period of six months and then it automatically expires and is removed from the system.

Q: What is on the CDs that the family can order? What is the minimum order quantity? 
A: The CD includes the video, digital pictures and the written testimonial. The family name and funeral home name are printed on the actual CD. The minimum order quantity is 50 CDs.